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Offering Solutions For All Sales Teams

TeleChoice, a division of E&M Management, LLC was formed  after Rick Morsovillo recognized the need for quality appointment setting services. The main role of TeleChoice is to give financially sound aide to appointment driven sales departments. Rick realized that an essential piece of the process includes appointment setting, and this is exactly where Telechoice specializes.

Appointment setting is not some new out-of-the-box concept. It is a critical component that is fundamental for continuous business growth and development. TeleChoice proves everyday that whether you have outsourced this task previously, are doing so presently, or even if you are attempting “in-house” measures, that they can provide more efficiency and quality appointments.

This how we do it: 

Firstly, TeleChoice prides itself on the lifespan of their workforce. Encouraging a long-lasting tenure is a fundamental core value that separates them from contenders. This influences their dramatic performance in multiple ways. All of which are mutually beneficial for their clients and for their business! TeleChoice is mindful of the general stigma for the standard call center workforce. We realize that turnover rate directly and proportionally impacts the quality and execution of any call center. This is precisely why TeleChoice remains better than the rest. Give our pilot program a shot, and you’ll see it for yourself. Our specialists have a personal stake in the long haul, and we back them up 100%.

Quality Assurance:

Quality is not just a throw-around word in the TeleChoice office. It has been their experience that most (however not all) commercial businesses have outsourced appointment setting at some point. These companies are often left with unimpressive results. The issues that we find out about range from: operators “pummeling” potential clients into accepting estimate appointments; to inoperable language hindrances (sub-contracting to foreign nations for cheaper labor); to outright lying. With the abundance of experience TeleChoice has in the call center industry, they make it a point to hire and keep the best of the best. Not only does this mean above average communication, relational abilities, and above-board ethics and professionalism. TeleChoice also records and live-screens (as per applicable state laws) to guarantee quality and to stop problems, and provide on-going training to its staff. TeleChoice understands the importance of reputation and how troublesome it can be in today’s business sector to set up a recognized brand. TeleChoice does not expect anything other than the best from its representatives, and it shows in the quality leads they provide to their clients.

The TeleChoice Guarantee:

TeleChoice works hard to stay in constant contact with their clients. They listen to and value their client’s feedback. On the off chance that concerns emerge, TeleChoice address them expeditiously. Instead of offering a sluggish and generalized claim process, they offer credits on a “case-by-case” basis. With all of their calls recorded (when applicable), they have the capacity to guarantee the quality of their pilot and campaign programs without breaking a sweat. It would appear that not everybody has the same philosophy, but TeleChoice’s number one priority is YOU! If you are satisfied with TeleChoice, they know that you will continue their services and share about your experiences to your business relations. If you are not satisfied with TeleChoice, they know they will lose you to the competition. While their objective is to assist business owners in running a more expansive and profitable organization, TeleChoice also realizes that their own interests are directly tied to the success of their clients.

The fact of the matter is that there are a significant number of  reasons why TeleChoice is distinguished from the other call centers. To discover more about TeleChoice, visit them here.

TeleChoice was founded by Rick Morsovillo as a service to small businesses looking for an edge. If you are interested in connecting with Telechoice, please, give them a call at (877) 866-3731.

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